Week 1
Count the drop-off, field by field
We instrument the existing application journey and find exactly where applicants leave. It is usually one field, one upload or one payment step — and it is usually fixable in days, before anything else is built.
Weeks 2–5
Rebuild the admissions journey
Programme pages, a mobile application with save-and-resume, document upload that survives a weak connection, online fee payment, and automated follow-up for half-finished applications.
Weeks 6–9
Portals, LMS and parent comms
Student and parent portals carrying the four things people actually open — attendance, fees, results, notices — and an LMS rollout designed around faculty workload rather than feature parity.
Term two on
Retention, not just intake
Course completion, attendance patterns and fee-default risk become the reporting. Nudges go to the students the data says are drifting, before they become the students who left.